MODULO America, an importer of stone, brick, and cement products from Eastern Europe, partnered with Bailey's Logistics to enhance their shipping operations. Previously, they managed 12-15 containers annually, often seeking multiple quotes per shipment without facing significant issues but lacking consistent communication and real-time updates. By choosing Bailey's Logistics, MODULO America benefited from exceptional service, including daily status reports from their account manager, providing precise delivery expectations—a feature they found unique. This partnership led to improved efficiency, seamless integration, faster quote turnarounds, competitive pricing, and peace of mind, allowing MODULO America to focus on broader business objectives.
MODULO America imports stone, brick, and cement products from Eastern Europe to the United States. Managing logistics for 12-15 containers per year, Devin Cox frequently shopped around for competitive rates, comparing 3-4 quotes for every shipment.
“We didn’t have a specific problem to solve. We’ve been fortunate not to face a lot of frustrations over the years, but we were always looking for the best price and reliability.”
While MODULO America had used well-known carriers like FedEx and various LTL brokers, their shipping process lacked consistency in communication and real-time updates.
Why MODULO America Chose Bailey’s Logistics
Introduced through a connection, Devin decided to try Bailey's Logistics for both LTL and FTL shipments. What stood out?
“The level of service during transport is off the charts compared to others. We get a daily report from our account manager that tells us exactly where the load is and when it’s expected to be delivered. That’s very unique.”
Unlike other logistics providers, Bailey’s proactively keeps customers informed every step of the way, ensuring critical shipments arrive precisely when needed—no earlier, no later.
As MODULO America started working with Bailey’s Logistics, they experienced tangible improvements:
1. Real-Time VisibilityMost of MODULO’s deliveries go to job sites or yards, so it’s crucial that they know exactly when something is going to be delivered. With Bailey’s, they always know the status, avoiding project delays and downtime.
2. Seamless IntegrationWhen MODULO ships from Bailey’s warehouse, it’s incredibly convenient. Their team can send one email, and Bailey’s coordinate everything—there’s no need for a middleman anymore.
3. Faster Quote TurnaroundWith others, MODULO sometimes waited days for a quote. Bailey’s typically gets back to me within a few hours. That allows me to make decisions faster and move projects forward.
4. Competitive Pricing with Added ValueThe Bailey’s Logistics team always works hard to make their work cost-effective. If the first proposal doesn’t work, they revisit it and find ways to make it fit my budget.
Since partnering with Bailey’s Logistics, MODULO America has transformed its shipping operations:
“Things move much faster with Bailey’s. The convenience and communication they provide are unparalleled. They’ve taken a big load off my plate, allowing me to focus on the bigger picture."
- Devin Cox, MODULO America.
Read About Them: https://www.moduloamerica.com/